Terms of Use
Welcome to Bon Holidays Pvt. Ltd. (“Bon Holidays”, “Company”, “we”, “our”, or “us”).
These Terms of Use govern access to and use of the Bon Holidays website, booking systems, communication channels, travel products, and tourism-related services. By accessing our website, making inquiries, booking services, submitting payments, or using any services provided by Bon Holidays, users acknowledge that they have read, understood, and agreed to be legally bound by these Terms of Use.
1. Scope of Services
Bon Holidays Pvt. Ltd. operates as a travel and tourism company based in Nepal providing services that may include:
- Domestic and international tour packages
- Trekking and adventure tourism
- Flight reservations and ticketing
- Hotel bookings and accommodations
- Transportation and transfer services
- Visa assistance and consultation
- Corporate and educational travel
- Pilgrimage and cultural tours
- Group departures and FIT travel
- Destination Management Company (DMC) services
- Travel consultation and itinerary planning
2. Eligibility to Use Services
- Users must be legally capable of entering binding agreements
- All information provided must be accurate and complete
- Users must possess valid travel documentation
- Users must comply with local and international travel laws
- Users accept responsibility for all activities conducted under their booking
Bon Holidays reserves the right to refuse service, bookings, or access to any individual or organization at its sole discretion without obligation to provide justification.
3. Booking & Reservation Terms
3.1 Booking Confirmation
- Required payments or deposits must be received
- Written confirmation must be issued by Bon Holidays
- Necessary travel documentation must be submitted where applicable
Bon Holidays reserves the right to reject or cancel bookings prior to confirmation.
3.2 Pricing & Quotations
- Availability
- Currency fluctuation
- Government taxes
- Airline surcharges
- Seasonal pricing changes
- Operational adjustments
- Supplier modifications
Prices may change without prior notice until full payment is received and booking confirmation is issued.
3.3 Errors & Inaccuracies
- Pricing errors
- Website inaccuracies
- Typographical mistakes
- System-generated errors
- Incorrect package details
The Company shall not be bound by accidental inaccuracies published online or communicated unintentionally.
4. Payments
4.1 Payment Obligations
- Automatic cancellation
- Loss of reservation
- Additional penalties
- Non-refundable charges
4.2 Payment Methods
- Bank transfer
- Credit/debit cards
- Online payment gateways
- International wire transfers
- Approved digital payment methods
- Cash payments where permitted
Users are responsible for all bank charges, transaction fees, currency conversion costs, and international transfer charges.
5. Cancellation, Refund & Amendment Policy
5.1 Cancellation by Client
All cancellations must be submitted in writing.
5.2 Non-Refundable Situations
- No-shows
- Missed flights
- Voluntary trip interruptions
- Unused services
- Late arrivals
- Visa refusals
- Medical issues preventing travel
- Weather-related delays
- Government restrictions
- Force majeure events
5.3 Cancellation by Bon Holidays
- Safety concerns
- Political instability
- Natural disasters
- Operational limitations
- Insufficient participation
- Government regulations
- Weather conditions
- Airline disruptions
- Force majeure events
6. Travel Documentation & Immigration Responsibility
- Valid passports
- Required visas
- Travel permits
- Vaccination certificates
- Immigration clearances
- Insurance documents
Visa assistance provided by Bon Holidays does not guarantee visa approval.
7. Travel Insurance
- Medical emergencies
- Trip cancellation
- Emergency evacuation
- Accidents
- Loss of baggage
- Flight delays
- Adventure activities
8. Health, Medical & Physical Fitness
Users acknowledge that certain travel activities including trekking, hiking, mountaineering, adventure sports, and remote expeditions may involve physical risk.
9. User Conduct
- Violation of laws or regulations
- Misuse of company services
- Providing false information
- Harassment of staff, guides, or partners
- Unsafe or disruptive behavior
- Fraudulent transactions
10. Intellectual Property Rights
All content on the Bon Holidays website including logos, branding, images, videos, itineraries, designs, text content, marketing materials, and graphics remain the exclusive property of Bon Holidays Pvt. Ltd.
11. Third-Party Suppliers
Bon Holidays acts as an intermediary between users and third-party suppliers including airlines, hotels, transport providers, guides, and activity operators.
12. Force Majeure
- Natural disasters
- Earthquakes
- Floods
- Pandemics
- Political unrest
- Border closures
- Weather disruptions
- Technical failures
13. Website Usage Restrictions
- Unauthorized access attempts
- Malware introduction
- Website scraping
- Interference with website functionality
- Republishing company materials without authorization
14. Limitation of Liability
- Indirect damages
- Consequential losses
- Business interruptions
- Travel disruptions
- Third-party actions
- Technical issues
15. Indemnification
Users agree to indemnify and hold harmless Bon Holidays Pvt. Ltd., its directors, employees, affiliates, guides, contractors, and partners from claims, damages, liabilities, losses, legal fees, or expenses arising from misuse of services or breach of these Terms.
16. Media & Promotional Rights
Bon Holidays reserves the right to use photographs, videos, testimonials, reviews, and travel media captured during tours for marketing and promotional purposes unless written objection is submitted prior to travel.
17. Privacy
Use of personal information shall be governed by the official Privacy Policy published on the Bon Holidays Official Website.
18. Governing Law & Jurisdiction
These Terms of Use shall be governed by and interpreted in accordance with the laws of Nepal.
19. Severability
If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall continue in full force and effect.
20. Amendments to Terms
Bon Holidays reserves the unrestricted right to modify, update, replace, or revise these Terms of Use at any time without prior notice.
21. Contact Information
Bon Holidays Pvt. Ltd.
Website:
Bon Holidays Official Website
Email:
sales@bonholidays.com.np
